Network Services

Managed Network Services

Your network is a critical component of everyday business activities and you cannot afford the financial and operational impact of downtime and performance issues. Let the experts at Fiserv VISION monitor your network environment from our state-of-the-art operations center, and be free from the burden of managing your technology infrastructure.

Managed Network Services from Fiserv VISION include performance management, network design services, monitoring, and management reports to ensure that your technology infrastructure is operating at maximum efficiency when you need it. Fiserv VISION’s certified technicians and analysts have proven expertise in the field, and provide 24 x 7 proactive monitoring to more than 4,000 locations. Fiserv VISION also provides optional web-based network status to give real-time snapshots of performance. View network topology on demand from a secure web site and see the status of your financial institution’s technology infrastructure in real time.

With Managed Network Services from Fiserv VISION, you can rely upon our experts for all aspects of your network project. From contacting local telephone service providers to ordering hardware and scheduling installations, our certified technicians and analysts are there every step of the way. Strategic partnerships with leading vendors, including AT&T and Cisco Systems, enable us to provide leading expertise throughout all phases of the process. Our service provides bankers with one number to call for all support needs and an easily accessible problem resolution channel. We become the single point of escalation.

Managed Internet Services

Providing employee access to the Internet can greatly improve productivity, but it must be managed effectively so as to not invite lost productivity through unauthorized Web site access. It can also make your financial institution vulnerable to Internet intruders and can require expertise that you may not have on staff. Managed Internet Services (MIS) from Fiserv VISION complements your enterprise security program by providing outsourced, cost-effective Internet access with firewall protection and intrusion detection service. Managed Internet Services meets the daily challenges of managing Internet access and minimizing Internet-related threats while enabling you to concentrate on the day-to-day aspects of managing your business.

Email Outsourcing

Email Outsourcing Services provide Fiserv VISION clients with the ability to outsource email messaging. We deliver reliable, secure outsourced messaging services – all while eliminating the costs associated with implementing and maintaining an in-house system. This unique multi-level solution enables you to select the features that meets your needs and eliminates the costs associated with implementing and maintaining an in-house system. Email Outsourcing Services options include web-based messaging, mobile device support, flexible calendar and collaboration options, and much more.